FREQUENTLY ASKED QUESTIONS
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1
How do I place an order?
Click the "ORDER NOW" button on the home or menu screen. You will be taken to an "Order Request" form to fill out. This is where you can customize and choose add-ons to your order.
2
How do you accept payment?
Currently we only accept cash and Venmo. We hope to accept credit cards very soon! Once you submit the order form I will send you an invoice of the cost. Once you approve the price and respond to the invoice I will start on your order. Note: Cash may be paid upon pickup/delivery as of now. Venmo payments should be made when you receive the invoice.
3
How far in advance should I order?
All orders need to be made at least 48 hours in advance, the sooner the better! If you are purchasing a grazing table, orders need to be placed at least 7 days in advance.
4
Do you deliver?
We deliver to St. Ann (63074) and surrounding areas (up to 50 miles). Delivery is free within 5 miles of 63074, extra fees will apply if you exceed the 5 mile radius.
5
Can I customize my order?
Of course! That is what makes charcuterie fun! When you fill out the "order request" form make sure to be specific and include any details that you want me to know. You may also request my customization sheet and pick exact items that you would like included. I will try to accommodate all requests!
6
What if I need to cancel my order?
You may cancel your order for a full refund 4 or more days in advance. Any cancellations after that (3 days or less) will not be refunded. Thank you for understanding!